Providing Leadership Development Since 1980
THE FOCUS GROUP TEAM
Copyright © THE FOCUS GROUP TEAM All Rights Reserved 2010
Crystell Anthony, a co-founder of The Focus Group Team, has
extensive experience in the areas of organizational and behavioral
development. She designs and delivers customized skill training
programs in customer service, personal effectiveness, team
building, management and leadership development.
Crystell has worked in partnership with client organizations to
build and implement high performance cultures. In the private
sector, Crystell trains internationally and has worked with over 300
organizations including: American Express, Bose Fidelity
Investments, Bank of America, John Hancock, Genzyme, Novartis,
3M, Raytheon, Staples, Simon & Shuster and has been
recognized with “Preferred Vendor” awards from many of the
corporations she has served.
In her career she has designed and implemented 45 programs
to enhance organizational can individual effectiveness and has
directly trained more than 20,000 individuals. She co-developed
the Connections Model, a powerful and easy to understand
organizational model that has been used by leaders and
managers with measurable results to align individual and team
performance with business goals. Her program, Team
Communications Strategies, has been used as a model for manly
organizations to build collaborative skills for co-located and
Her trainings are developed based on best practices, an
understanding of emotional intelligence, and the ability to work
with difference in motivations and priorities. Crystell‘s team
building programs and professional development series
consistently receive superior evaluations on their ongoing
effectiveness in yielding results.
Ms. Anthony is known for her creativity, energy and ability to
facilitate programs that motivate teams and individual contributors
to higher levels of performance and increased job satisfaction.
Clients characterize her training as “energizing, and engaging
while promoting skills that are applicable to the real world.”
Crystell began her career as Family Therapist and then
transitioned to the field of organizational development. Ms.
Anthony is a frequent speaker at private and public sector
conferences on self-motivation, Stress Management,
Collaboration and Team Skills.
A graduate of Indiana University and Northeastern University,
Crystell holds an M.ED and CAGS, MBTI Certification and is a
certified trainer for the State of Massachusetts . She serves as a
senior consultant and contributor for Integrated Management
Associates, The Projex Group and Casey Hall Training
Associates. She is has been an instructor for Boston University’s
Corporate Education Department since 1992 and Northeaster
University Corporate Training since 2006.